Patrol and Risk Management Director Job Opening

Date: 2018-04-30
Position title: Patrol and Risk Management Director – RED Mountain Resort
Location:  RED Mountain Resort, Rossland, British Columbia, Canada
Employment Status: Full time – 8 Months Seasonal
Reports to: General Manager
Closing Date: June 22nd
Website: www.redresort.com

Do you have a passion for being part of a dynamic team of difference makers? RED Mountain is experiencing significant on mountain and base area development. We are seeking a leader to add to our team. With over 290 seasonal employees and 24 year round employees RED Mountain is realising growth in our ski operations and real estate development.

About RED Mountain

Located at the tip of the Monashee Mountain range at Rossland British Columbia, RED is an iconic big mountain resort.  The mountain is a skier’s paradise and beloved by a loyal following of outdoor enthusiasts. RED is blessed with an impressive 3,000 foot vertical and long consistent fall line skiing on four mountains.  In addition, RED has approximately 1,500 skiable acres for future development. Tree skiing is a significant draw for many RED enthusiasts and the spacing of trees, glades and meadows has been the core of RED’s reputation since the ski pioneers first skinned up Grey Mountain.

In addition to winter activities, RED has abundant spring, summer and fall activities catering to locals and visitors who enjoy the beautiful scenery, hiking, biking, fly fishing, golf, boating and relaxing in the mountain air. For the hiking and mountain bike enthusiast RED and Rossland are home to an extensive trail network in excess of 170 kilometres of enticing trail options. The 31 kilometre 7 Summits trail is an International Mountain Biking Association – EPIC trail that is world renowned.

Job Summary

Responsible to coordinate and supervise all daily ski patrol and risk management operations including: resort wide WorksafeBC requirements, guest safety, avalanche control, first aid training, technical rescue, volunteer patrol, risk management and guest safety programming and implementation.
Works with the management team and paid and volunteer patrollers to pursue resort oriented goals. Responsible for the development and maintenance of departmental policies and procedures. Works with and directs various coordinators who oversee, Training, First Aid, Avalanche Control, Weather Forecasting, and Volunteer Patrol. The Director is the direct liaison with government agencies and Regional Search and Rescue Services.

Qualifications:

  • Good communication and compositional skills.
  • Extensive experience as a patroller with considerable knowledge of mountain operations.
  • Supervisory experience is strongly preferred. 
  • A minimum of 5 years of avalanche control experience is strongly preferred.
  • Hold current certification in CPR and one of the following:  NUOEC(Peak), EMT, WEMT.
  • Must be or become a Canadian Ski Patrol Member.
  • Be eligible to obtain a Responsible Person Designation by BATF.
  • Must be well groomed and present a professional image.
  • Have a working knowledge of risk management and loss control regarding health and safety, worker’s compensation and liability.
  • Have computer skills in Microsoft office and other applicable programs.

Mountain Duties:

  • Responsible to coordinate and supervise all daily ski patrol operations.
  • Perform duties of an experienced lead patroller.
  • Supervise all paid and volunteer ski patrol personnel.
  • Responsible for hiring, training, scheduling and motivating patrol staff.
  • Participate in the planning and implementation of training for volunteer patrollers.
  • Provide training for ski area personnel.
  • Work and communicate effectively with the Operations Director, Assistant General Manager, and the Management Team.
  • Acts as a direct liaison with the volunteer ski patrol.
  • Supervise lift evacuations, lost person searches and backcountry rescue.

Avalanche Control:

  • Oversee the avalanche control program. 
  • Implement preseason paid patrol training.
  • Ensure compliance with policies, procedures and guidelines.
  • Ensure safety with explosives and route selections.
  • Oversee snow study and stability evaluation.
  • Oversee weather reporting and collection of data.
  • Oversee documentation of snow study and control results.
  • Provide avalanche training and information for ski area personnel and the public.

Risk Management

  • Oversee mountain operation regarding resort safety procedures.
  • Participate in planning and implementation of special events.
  • Oversee implementation and documentation of various safety training for employees and volunteers.
  • Maintain documentation and record keeping of all incidents, accidents and claims involving employees, and guests.
  • Oversee the collection of additional documentation for incident investigations.
  • Work with claim representatives and attorneys from the insurance carrier regarding liability incidents and claims. 

Organizational Development

  • Reports to the Assistant General Manager
  • Coordinates all activities directly with the Assistant Patrol Director
  • This is an eight month a year position with opportunity for future year round employment
  • Salary is commensurate with work experience and qualifications
  • This is a management position
  • Monthly reporting of risk issue, accident investigations, accident statistics and the like

Please submit your resume and cover letter to jobs@redresort.com
Thank you for your interest in RED Mountain Resort.