Ski School Front Desk

Fall Line Ski & Snowboard School is currently seeking Full Time Front Desk Representative for the 2023/2024 season.

Duties and Responsibilities:

As the first point of contact for guests, we require an outgoing individual with a personable and professional manner who is comfortable in fast-paced environments. A working knowledge of taking reservations is necessary as well as knowledge of the snow sports industry. You will work closely with Lead Hands and Directors of Fall Line. Attention to detail and ability to multitask under pressure are essential skills in this position.

This position can also incorporate an Instructor role on alternate work days.

Daily duties will include, but are not limited to:

  • Start up procedures and preparation for daily operations
  • Selling and booking lessons and activities in person, on the phone and via email using Paradocs Reservation software and Excel
  • Educating guests on products, packages and lessons available
  • Daily cash outs and reconciliations
  • Maintaining a clean and organized work environment

Successful candidates must:

  • Have excellent organizational and customer service skills
  • Be polite, patient, understanding, and have a positive attitude
  • Conduct themselves in a professional manner at all times
  • Be capable of multi-tasking and working in a fast-paced environment
  • Be available to work 3-5 days a week, on weekends and holidays as necessary
  • Have previous Guest Service/Reservations experience
  • Snow School/Hotel experience an asset
  • CASI or CSIA qualification an asset

Wages and Benefits:

Please note that only successful applicants will be contacted for interviews. All international applicants must include proof of a Canadian work permit valid through April of 2024.
Include your name and title that you are applying for in the subject line of your email application. Please indicate if you are interested in combining the Part Time Front Desk position with a Part Time Ski or Snowboard Instructor position as well.

Your resume and cover letter should be sent to:

Angela Gillies
Fall Line Ski and Snowboard School