Contact Us

Need a hand? You've come to the right place. Please check out the FAQs below for answers to common questions. If you still can't find the answer you seek, give that contact form down below a whirl so we can get you in contact with the appropriate department ASAP.

If patience isn't your strongest virtue (we feel you), you can find direct contact options at the bottom of the page.

SKI PATROL: 778-457-5000
For all snow emergencies on the mountain from 8am-4pm daily, contact ski patrol. For all other emergencies, call 911.
FAQs »Contact us »Some Helpful Numbers »Department Heads and Extensions »

FAQ's

Got questions? Check out our FAQ's below and if you don't find the answer to your question, just fill out the contact form below.

Check out our Cams & Report page for the most up-to-date info on our snow conditions and chair lift status.

Lift ticket pricing and links to purchase online can be found on our Day Tickets page. Purchase online in advance and save up to 20% on your lift tickets! It's the best deal guaranteed.

You can find each department's hours of operation on our Hours page.

Yes, self-contained (no hookups) overnight camping is available in the parking lot at RED Mountain for $25/night. There is a maximum of 2x 7-day stays is allowed. No long-term camping is allowed. See all the RV Camping details here.

RED Mountain Resort is located in beautiful Rossland, BC, just under 9 miles north of the US/Canadian border, just a 2.5 hour drive north of Spokane, Washington. Check out our Getting Here page for all the helpful travel deets, including maps, airport shuttle and road condition information.

Shredding the glorious Kootenay powder at RED isn't the only thing to do here. With Rossland's rich history and active friendly community, there are no shortage of ways to fill your day and have a blast while doing so! Check out our Local Things to See and Do page for some of our favourite local activities and attractions. Five pin bowing anyone?

You betcha! You can find all the details on our Mt. Kirkup pay-per-run cat skiing on our Mt. Kirkup Cat Ski page.

Contact Us

Didn't see your question above? Fill out the form below and we will get back to you ASAWDS (As Soon As We're Done Skiing)... but seriously, this is the fastest way to get your question answered.

QUESTION ABOUT YOUR INSTALLMENT PLAN? OUR GUEST SERVICES OFFICE WILL BE OPEN ON JUNE 2ND - 4TH, FROM 9AM TO 11PM.

Some Helpful Numbers

Need to give us a ring? Here are some numbers that should get you to the right place.

Resort Information

1-800-663-0105
250-362-7384
info@redresort.com

RED Mountain Resort Lodging

1-877-969-7669
250-362-5553
lodging@redresort.com

Ski Patrol

Emergencies Only: 778-457-5000
*For all snow emergencies on the mountain from 8am-4pm daily, contact ski patrol. For all other emergencies, call 911.
Non-emergencies: 250-362-7384 ext 2240

Mountain Conditions

250-362-5500

RED Mtn Snow School

778-457-5001
snowschool@redresort.com

Piste Off Supply Co

250-362-5199
pisteoff@redresort.com

RED Sports Rental/Service Shop

250-362-7124
redsports@redresort.com

Mailing Address

Red Mountain Resort
PO Box 670
4300 Red Mountain Road
Rossland, BC, V0G 1Y0
CANADA

Department Heads and Extensions

Need to get in contact with someone ASAP? Below is a list of department heads and extensions. Dial 250-362-7384 followed by the extension to reach your desired contact.

Otherwise, fill out the contact form above and we will make sure the right person gets it.

Department

Contact

Extension
Accounting Emily Langman 2207
Sales & Marketing Erik Kerr 2211
Events Sydney Allan 2200
HR/Safety Heather Gauthier 2255
Ticket & Guest Services Lorilie Jones 2201
Red Mountain Resort Lodging Jane Paterson 2222
Food and Beverage, Conference Sales & Services Ivor Smith 2203
On-Mountain Food & Beverage Jason Mekdeci 2216
Rafters Bar Robin O'Kane 2241
Lift Operations Liza Magee 2234
Outdoor Operations Steve Bourchier 2246
Ski Patrol Kim Winter 2240
Planning and Development Christine Andison 2232
Snowsports School Melissa Kehoe 2236
Kindercare Marion Alvarez de Araya 2237
Rentals Jess Sidey 2409
Maintenance Allan LePage 2245
Service Shop Will Johnston 2406
Piste Off Supply Co (seasonal) Candy Reynolds 2401
Dispatch - Patrol Emergencies Only 778-457-5000