Contact Us
Need a hand? You've come to the right place. Please check out the FAQs below for answers to common questions. If you still can't find the answer you seek, give that contact form down below a whirl so we can get you in contact with the appropriate department ASAP.
If patience isn't your strongest virtue (we feel you), you can find direct contact options at the bottom of the page.
FAQ's
Got questions? Check out our FAQ's below and if you don't find the answer to your question, just fill out the contact form below.
Shredding the glorious Kootenay powder at RED isn't the only thing to do here. With Rossland's rich history and active friendly community, there are no shortage of ways to fill your day and have a blast while doing so! Check out our Local Things to See and Do page for some of our favourite local activities and attractions. Five pin bowing anyone?
Contact Us
Didn't see your question above? Fill out the form below and we will get back to you ASAWDS (As Soon As We're Done Skiing)... but seriously, this is the fastest way to get your question answered.
Some Helpful Numbers
Need to give us a ring? Here are some numbers that should get you to the right place.
Resort Information
1-800-663-0105
250-362-7384
info@redresort.com
RED Mountain Resort Lodging
1-877-969-7669
250-362-5553
lodging@redresort.com
Mountain Conditions
250-362-5500
Fall Line Ski & Snowboard School
(778) 457-5001
fall-line@redresort.com
Piste Off Supply Co
250-362-5199
pisteoff@redresort.com
RED Sports Rental/Service Shop
250-362-7124
redsports@redresort.com
Department Heads and Extensions
Need to get in contact with someone ASAP? Below is a list of department heads and extensions. Otherwise, fill out the contact form above and we will make sure the right person gets it.
Department |
Contact |
Extension |
Accounting | Patti Schrader | 2206 |
Sales & Marketing | Erik Kerr | 2211 |
Events | Melissa Thompstone | 2214 |
HR/Safety | Heather Gauthier | 2255 |
Ticket & Guest Services | Lorilie Jones | 2201 |
Red Mountain Resort Lodging | Jane Paterson | 2222 |
Food and Beverage, Conference Sales & Services | Ivor Smith | 2203 |
On-Mountain Food & Beverage | Jason Mekdeci | 2216 |
Rafters Bar | Robin O'Kane | 2241 |
Lift Operations | Keegan Pond | 2234 |
Outdoor Operations | Steve Bourchier | 2246 |
Ski Patrol | Kim Winter | 2240 |
Planning and Development | Christine Andison | 2232 |
Snowsports School | Angie Gillies | 2236 |
Kindercare | Marion Alvarez de Araya | 2237 |
Rentals | Jess Sidey | 2409 |
Maintenance | Allan LePage | 2245 |
Service Shop | Will Johnston | 2406 |
Piste Off Supply Co (seasonal) | Candy Reynolds | 2401 |
Dispatch - Patrol Emergencies Only | 778-457-5000 |